Individual deliverers charter

Here are a few rules to follow for crowdshipping deliveries.

Before my deliveries

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I act in good faith

I provide reliable and complete information on my profile.

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I only reserve deliveries that I am sure I will be able to make

To do this, I check all the details of the deliveries I want to book (route, number of packs, store comments, floor, elevator, etc.). For food deliveries, it's best to carry a cool box or insulated bags.

Late cancellations
I avoid late cancellations

The unexpected can happen, but I avoid last-minute cancellations as far as possible. By cancelling deliveries, recipients run the risk of not being delivered on time, and this prevents other deliverers from making those deliveries. Too many cancellations could lead to account deactivation. That wouldn't be nice!

During my deliveries

On time deliveries
I'm on time

I respect pick-up and delivery times to ensure perfect delivery!

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I take care of the deliveries

I make sure to deliver the order as it was sent to me by the store: complete and intact. Furthermore, I also take care to respect the cold chain for fresh and frozen products. In short, I take care of them as if they were my own purchases!

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I deliver with a smile, right to the doorstep

I'm respectful, that's part of the values of Shopopop. And what's more, it'll help me get positive reviews! I deliver the order personally and to the door of the recipient's home.

After my deliveries

honest reviews
I leave honest and objective reviews

I am fair and correct in the opinions I leave for the people I deliver to.

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I don't use the data of the people I supply

Once the order has been placed, I do not use any data that I may have acquired while using the Shopopop service. For example, I will not store any data provided by the person to whom the order has been sent (postal address, phone number, email address, etc.).

Thanks and enjoy your deliveries!